Data Protection Philippines Players

jilli7 Privacy Policy

At jilli7, we take the privacy of our players in the Philippines seriously. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and what rights you have over your own data. By creating an account or using any part of our platform, you acknowledge that you have read and understood this policy in full.

Last updated: June 2025

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1. Information We Collect

When you register and use jilli7, we collect several categories of personal information to provide you with a safe, personalised, and fully functional gaming experience. The types of data we gather fall into the following groups, each collected only to the extent necessary for legitimate operational purposes.

Account Information: When you create your jilli7 account, we collect your full name, date of birth, email address, mobile number, and any government-issued identification details required for identity verification. This information is mandatory to confirm that you meet our 18+ age requirement, comply with anti-money-laundering regulations, and receive your winnings securely. We may also collect a username and password, which you are responsible for keeping confidential at all times.

Device & Browser Data: We automatically collect technical information about the device and browser you use to access the platform, including your IP address, device type, operating system, browser version, screen resolution, and unique device identifiers. This data helps us ensure the platform performs correctly across all devices — especially mobile phones commonly used by players in the Philippines — and allows our security systems to detect unusual or suspicious access patterns.

Local Payment Information (Philippine Peso): Because all transactions on jilli7 are processed in Philippine Peso (₱), we collect payment-related information such as your registered e-wallet account details, bank account references, and transaction history. We do not store full card or banking credentials on our own servers; sensitive payment data is handled by our certified payment processing partners under strict security standards.

Usage Data: We record how you interact with the platform — including games played, bets placed, session durations, pages visited, and features used. This usage data helps us improve our game offerings, personalise recommendations, detect problem gambling patterns, and resolve any disputes that may arise during gameplay.

2. How We Use Your Information

jilli7 uses the personal information we collect strictly for purposes that are necessary, proportionate, and directly related to providing you with our services. We do not use your data for purposes that would be unexpected or incompatible with the reason it was originally collected. The following outlines the primary ways in which your information is used across our platform.

Your account information is used to verify your identity, process deposits and withdrawals in Philippine Peso, and communicate important account-related updates to you. We use device and browser data to maintain platform security, prevent fraud and unauthorised access, and optimise the mobile gaming experience that our Philippines-based players rely on every day. Usage data allows us to improve game performance, tailor promotions to your preferences, and fulfil our responsible gaming obligations — including identifying users who may benefit from gaming limits or self-exclusion tools.

We may also use your contact details to send you transactional notifications (such as deposit confirmations and withdrawal updates), respond to your support requests, and — where you have given explicit consent — send you promotional communications about new games, offers, or platform features. You may withdraw your consent for marketing communications at any time by contacting our support team or using the unsubscribe option in any email we send. We will never sell your personal data to advertisers or unrelated third parties.

3. Cookies & Tracking

jilli7 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and understand how users navigate our site. A cookie is a small text file placed on your device when you visit our platform; it does not contain executable code and cannot access other data stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until their set expiration date or until you delete them).

The cookies we use fall into three categories: essential cookies that are required for the platform to operate (such as keeping you logged in and securing your session), functional cookies that remember your language and display preferences, and analytical cookies that help us understand how players use the platform so we can improve it. We do not currently use third-party advertising cookies that track you across other websites. You may configure your browser settings to refuse or delete cookies at any time, though doing so may affect certain features of the platform — including your ability to remain logged in during a gaming session.

4. Data Storage & Security

All personal data collected by jilli7 is stored on secure servers protected by industry-standard technical and organisational safeguards. We implement encryption in transit (TLS/SSL) and at rest to ensure your information cannot be intercepted or accessed by unauthorised parties. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff who handle user information are trained in data protection best practices.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. If you request the deletion of your account, we will remove your personal data from our active systems within a reasonable timeframe, subject to any regulatory requirements that mandate retention for anti-money-laundering or auditing purposes. While we take every reasonable precaution to protect your data, no online system is completely immune to risk; if you suspect that your account has been compromised, please contact our support team immediately. jilli7 will notify affected users in the event of a data breach that poses a significant risk to their rights, in accordance with applicable Philippine data protection law.

5. Sharing Data with Third Parties

jilli7 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. However, to deliver our services effectively, we work with a limited number of trusted service providers who may process your data on our behalf under strict contractual obligations. These partners include payment processors who handle Philippine Peso transactions, identity verification services that confirm your age and identity during registration, game software providers who supply our casino and gaming content, and cloud infrastructure providers who host our platform securely.

All third-party partners engaged by jilli7 are required to handle your data only as instructed by us, in accordance with this Privacy Policy and applicable data protection laws. We conduct due diligence on all partners to ensure they maintain adequate security standards. In addition to our service providers, we may disclose your personal information to government authorities, regulators, or law enforcement agencies where required to do so by law, court order, or in connection with the investigation of suspected fraud, money laundering, or other criminal activity. We will always strive to inform you of any such disclosure unless we are legally prohibited from doing so.

6. Your Rights as a User

As a user of jilli7 and a resident of the Philippines, you are entitled to certain rights over your personal data under applicable data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173). We are committed to respecting and facilitating these rights in a timely and transparent manner. The following summarises your key rights and how to exercise them.

  • Right to Access: You may request a copy of the personal data we hold about you at any time. We will provide this information within a reasonable timeframe following verification of your identity.
  • Right to Correction: If any of your personal information is inaccurate or out of date, you have the right to request that we correct or update it. You can update basic account details directly in your account settings, or contact our support team for assistance.
  • Right to Deletion: You may request the deletion of your personal data, subject to any legal obligations we have to retain certain information. Deletion requests will be processed within a reasonable period, and we will confirm once your data has been removed from active systems.
  • Right to Object: You have the right to object to certain types of data processing, including the use of your data for direct marketing purposes. We will honour such objections promptly.
  • Right to Data Portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact our support team through the official channels listed on this page. We may ask you to verify your identity before processing your request to ensure the security of your account and data.

7. Protection of Minors

jilli7 is strictly an 18+ platform, and we do not knowingly collect or process personal data from anyone under the age of 18. Our registration process requires users to confirm their age, and we may request official government-issued identification to verify that all account holders meet the minimum age requirement. If we discover or are informed that a minor has registered an account, we will immediately suspend that account, delete the associated personal data, and return any deposited funds in accordance with applicable regulations.

Parents and guardians who believe their child has accessed or registered on the jilli7 platform are encouraged to contact our support team as soon as possible. We take the protection of young people very seriously and will act swiftly on any such report. We also recommend the use of parental control software to prevent minors from accessing online gaming platforms, and we support all efforts to promote responsible and age-appropriate internet use throughout the Philippines.

8. Policy Updates

jilli7 may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data handling practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. We encourage you to review this page periodically so that you remain informed about how we protect your information.

Your continued use of the jilli7 platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes. If you disagree with a revised policy, you have the right to close your account and request the deletion of your personal data as described in Section 6. For any questions about changes to this policy, please visit our FAQ page or reach out to our support team directly.

9. How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jilli7 handles your personal data, please do not hesitate to get in touch with our support team. We are committed to addressing all privacy-related enquiries promptly and transparently. You can reach us at the email address below, which is monitored by our dedicated data and compliance team.

For general privacy enquiries or to exercise your data rights, contact us at: [email protected]. When submitting a request, please include your registered email address and a brief description of your enquiry so we can assist you as efficiently as possible. You may also visit our FAQ page for answers to commonly asked questions about your account, payments, and platform features. Our team aims to respond to all privacy-related requests within a reasonable timeframe in line with applicable Philippine data protection regulations.

Your Privacy Is Our Priority

Now that you know how jilli7 protects your data, you can play with complete confidence. Join thousands of players across the Philippines who trust jilli7 for a secure, mobile-first gaming experience — from slots and live casino to fish games and bingo.